NYC official: Thieves got into 1K StubHub accounts
NEW YORK – Six people were indicted Wednesday in an international ring that managed to take over more than 1,000 StubHub users’ accounts and fraudulently buy tickets to such prime events as Jay-Z and Elton John concerts, a New York Yankees-Boston Red Sox game and Broadway shows like “The Book of Mormon,” the Manhattan district attorney said.
Manhattan District Attorney Cyrus R. Vance Jr. said the thieves would then resell the tickets and split up the proceeds.
“Today’s arrests and indictment connect a global network of hackers, identity thieves and money-launderers who victimized countless individuals,” Vance said at Wednesday’s news conference.
He said investigators pored over more than 1,600 compromised accounts to trace the accused thieves via Internet protocol addresses, PayPal accounts, bank accounts and other financial accounts around the world.
Money stolen in the scheme, in ticket value, was at least $ 1.6 million, he said.
In addition to the six people indicted in the New York City case, four others have been arrested internationally: three in London and one in Toronto, under charges in their respective countries, Vance said.
StubHub said it was alerted to “a small number of accounts that had been illegally taken over by fraudsters” last year and the online ticket seller began working with authorities around the world.
StubHub, which is based in San Francisco, said that the thieves didn’t break through its security – rather, they got account-holders’ login and password information from data breaches at other websites and retailers or from key-loggers or other malware on the customers’ computers, spokesman Glenn Lehrman said.
“It is important to note, there have been no intrusions into StubHub technical or financial systems,” Lehrman said.
“We are pleased to be able to play a role in this effort as part of StubHub’s continuing commitment to maintaining safe and open markets for fans to buy and sell tickets.”
The company detected the unauthorized transactions last year, contacted authorities and gave the affected customers refunds and help changing their passwords, he said.
StubHub, owned by eBay Inc., is the leading digital marketplace for reselling concert, sports, theater and other tickets, offering brokers and fans a way “to buy or sell their tickets in a safe, convenient and highly reliable environment,” as its website pledges.